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ServiceNow Interview Questions : Level - [ Intermediate ]

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We have previously posted ServiceNow Interview Questions with level as Simple. Below is the link to access the previous blog:- ServiceNow Interview Questions: Level - [ Simple ] Below is the list of Intermediate level ServiceNow Questions:- 1) Explain the ACL types with their priority? 2) Explain the difference between data policy and UI policy? 3) Explain how domain separation works? 4) Provide an example of an async business rule? 5) What is the 'Approval-coordinator'  activity? 6) How would you implement ServiceNow to JIRA integration for Service Desk? 7) What is the use of gsftSubmit() method? 8) Can we create dependent tasks in flow designer? how? 9) How can you validate date in Server script? 10) Explain the script include type with examples?      11) What are the ways to send email notifications from ServiceNow? 12) How can we generate a report using multiple tables? 13) During the upgrade how does ServiceNow determine customization? 14) How can I run a UI Act...

ServiceNow Interview Questions : Level - [ Simple ]

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ServiceNow is one of the leading ITSM platforms. ServiceNow has ranked #1 twice on Forbes's list of most innovative companies. ServiceNow skills are in high demand globally. I have compiled a list of ServiceNow's interview questions below. There will be more questions coming for intermediate and advanced level questions.  Below is the list of ServiceNow interview questions for the beginner level:- 1) What is ServiceNow? 2) How much experience do you have in ServiceNow? 3) Why impersonating a user is essential?  4) What is a business rule? 5) What is client script? 6) What is a record producer? 7) What is a reference field? 8) What is domain separation? 9) What is ACL? 10) How to get a list of active users in excel? 11) What is the name of the change table? 12) Where is catalog item variable stored? 13) How to call script include in business rule? 14) What is async business rule? 15 ) What is use of display business rule? 

ServiceNow Recommended best practices for Automated Test Framework (ATF)

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ServiceNow  Automated Test Framework (ATF) is out of a box application provided by ServiceNow to automate testing efforts in ServiceNow.  Below are ServiceNow recommended best practices for ATF:- 1) Keep it short  ---> Test a discrete set of items during testing. This makes it easier to build tests and evaluate any failures. It is easy to string multiple tests together as part of a suite and you can even use test suites hierarchically. This allows you to perform additional testing should an early step in a test fail. 2) Avoid test step repetition ---> Don’t repeat testing for the same UI functionality in multiple tests. If other tests require similar functionality, simulate it using server test steps rather than repeating the same UI test steps. Server test steps perform faster.  3) Test the outcome ---> Focus on the outcome to verify rather than testing each point along the way. Keep this in mind when verifying business rules or Flow Designer processes. Whe...