ServiceNow Knowledge Experience.

ServiceNow Visual Task Board (VTB) is a powerful tool that allows users to visually manage and track their work items. VTB is a customizable dashboard that provides an intuitive way to view and manage tasks, incidents, changes, problems, and other records in ServiceNow. The VTB is designed to be highly configurable, allowing users to create customized views of their data that meet their specific needs. The board consists of columns that represent the stages of a process or workflow, such as To Do, In Progress, and Done. Each column contains individual cards representing individual tasks, incidents, or other records. One of the key benefits of the VTB is its ability to provide a real-time view of the status of tasks and incidents. Users can quickly see which tasks are in progress, which are on hold, and which are complete. This information is updated in real-time, providing a highly accurate and up-to-date view of the status of the work being tracked. Another advantage of the VTB is its...

ServiceNow is a powerful platform that helps organizations manage their IT services, operations, and infrastructure. One of the most useful features of ServiceNow is the ability to create and run scripts to automate processes and workflows. In this blog post, we'll focus on ServiceNow fix scripts and how they can help resolve issues within the platform. What is a ServiceNow Fix Script? A ServiceNow fix script is a script designed to resolve a specific issue or bug within the ServiceNow platform. These scripts can be created by ServiceNow administrators, developers, or third-party vendors. They are typically used to fix problems that cannot be resolved through the normal ServiceNow support channels. ServiceNow fix scripts are used to make changes to the platform, such as modifying existing scripts, updating tables, and changing configurations. They are typically used in instances where there is an issue that needs to be addressed quickly or when a change needs to be made to the plat...

We have previously posted ServiceNow Interview Questions with level as Simple. Below is the link to access the previous blog:- ServiceNow Interview Questions : Level - [ Intermediate ] 1)  What are the different types of tables in ServiceNow, and what is the purpose of each type? 2) What is a GlideRecord object, and how is it used in ServiceNow? 3) Explain the difference between UI Policies and Client Scripts in ServiceNow. 4) How would you create a new table in ServiceNow, and what are the important considerations to keep in mind? 5) What is a Business Rule in ServiceNow, and how can it be used to automate processes? 6) How would you create a new catalog item in ServiceNow, and what are the key components that need to be configured? 7) What is the difference between an Incident and a Problem in ServiceNow, and how would you manage each type of record? 8) What is a Service Level Agreement (SLA) in ServiceNow, and how can it be configured to meet specific business requirements? 9) E...

ServiceNow is a powerful platform that enables organizations to manage their business processes in a streamlined and efficient manner. One of the key features of ServiceNow is its ability to automate processes using business rules. Business rules are a set of conditions and actions that are used to automate tasks and enforce policies within the ServiceNow platform. In this blog, we will take a closer look at ServiceNow business rules and explore their benefits, use cases, and best practices. What are ServiceNow Business Rules? ServiceNow business rules are a set of conditions and actions that are used to automate tasks and enforce policies within the platform. These rules are defined using a simple scripting language that allows users to specify conditions and actions in a clear and concise manner. Business rules are triggered when a record is created, updated, or deleted within ServiceNow. The conditions specified in the rule are evaluated, and if they are met, the actions specified i...

We have previously posted ServiceNow Interview Questions with level as Simple. Below is the link to access the previous blog:- ServiceNow Interview Questions: Level - [ Simple ] Below is the list of Intermediate level ServiceNow Questions:- 1) Explain the ACL types with their priority? 2) Explain the difference between data policy and UI policy? 3) Explain how domain separation works? 4) Provide an example of an async business rule? 5) What is the 'Approval-coordinator'  activity? 6) How would you implement ServiceNow to JIRA integration for Service Desk? 7) What is the use of gsftSubmit() method? 8) Can we create dependent tasks in flow designer? how? 9) How can you validate date in Server script? 10) Explain the script include type with examples?      11) What are the ways to send email notifications from ServiceNow? 12) How can we generate a report using multiple tables? 13) During the upgrade how does ServiceNow determine customization? 14) How can I run a UI Act...

ServiceNow is one of the leading ITSM platforms. ServiceNow has ranked #1 twice on Forbes's list of most innovative companies. ServiceNow skills are in high demand globally. I have compiled a list of ServiceNow's interview questions below. There will be more questions coming for intermediate and advanced level questions.  Below is the list of ServiceNow interview questions for the beginner level:- 1) What is ServiceNow? 2) How much experience do you have in ServiceNow? 3) Why impersonating a user is essential?  4) What is a business rule? 5) What is client script? 6) What is a record producer? 7) What is a reference field? 8) What is domain separation? 9) What is ACL? 10) How to get a list of active users in excel? 11) What is the name of the change table? 12) Where is catalog item variable stored? 13) How to call script include in business rule? 14) What is async business rule? 15 ) What is use of display business rule?